BROADSTREETAPP LLC, a New Jersey limited liability company ("Broad Street," "we," "us," or "our"), operates the Broad Street mobile application (the "App"), which lets you scan trading cards, identify them, and track their market value. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have. By using the App, you agree to this Policy.
Account information. When you sign in, we collect your email address to create and secure your account. We use a one-time email code (or, for demo access, a password) to verify you. We do not collect a password from most users.
Content you create. When you add cards, we store the card details, the value at the time you add them, and the lists, watchlists, price alerts, and grade reports you create. This data is associated with your account so it syncs to you.
Card photos. When you scan a card, the App captures a photo and sends it to our servers to identify the card (see "Card scanning" below). The photo is then kept in two places: on your device, and as a private backup in your account's cloud storage, so the App can restore your photos if you reinstall or switch phones. Backed-up photos are visible only to you and are used to show you your own cards. Deleting a card deletes its backed-up photo. If you delete your account, the photos are removed from your account; we may keep card images in de-identified form, with no connection to you, to improve card recognition, pricing accuracy, and our services (see Data retention).
Grading photos and reports. When you grade a card, the App captures photos of the card (the front, the back and an angled shot of the surface) and sends them to our servers to produce the report. The photos and the report (scores, the marked-up photos, the grade estimates and the value math) are stored in your account's private storage so you can reopen the report and so it syncs across your devices. They are visible only to you and stay in your account until you delete the account, which removes them from your account. As with scan photos, we may keep grading images and scores in de-identified form, with no connection to you, to improve grading accuracy.
Purchases. Broad Street Pro and grade packs are bought through Apple's App Store. Apple handles payment, and we never see your payment card details. We use a subscription-management service that receives your purchase receipt and an app user ID so we can unlock what you bought and keep it in sync across your devices. We store your subscription status, your grade allowance and your grade-pack balance with your account. Your Apple subscription itself is managed in your Apple account settings, and deleting your Broad Street account does not cancel it.
Profile. If you choose a display name or avatar, they are shown where you take part in community features, such as a card show leaderboard.
Location. The vending machine map can use your device's location, with your permission, to show machines near you. When you use it, your coordinates are sent to our server to answer that request; we do not keep a record of your location or a history of where you have been. You can turn location off in your device settings, and the map still shows the machines we feature.
Notifications. If you turn on notifications, we store a push token for your device (issued by our notification service) so we can send the alerts you ask for, such as restocks at machines you follow, market digests, and auction reminders. Timers you set on your own cards, such as a grading timer, are scheduled on your device only. You can turn notifications off in your device settings.
Spreadsheet import. If you import a collection from a spreadsheet, the rows you upload are stored with your account so the App can pick them up, and the card names in them are matched against our catalog the same way a scan is.
Vending machine submissions. If you submit a machine for the map, we store the details you provide, including the venue and your contact information, to verify the listing and to reach you about it.
Usage & device information. Our servers automatically log basic technical information about requests (such as timestamps, the type of request, and response times) to operate and secure the service. The App also records basic activity tied to your account, such as when you last opened it, which version you are running, and which features you use, so we can tell whether the App is working and improve it. We do not sell this information.
To identify your cards and provide pricing, your scanned photo and card queries are processed by service providers working for us:
We also use service providers for hosting, database and file storage, push notifications, and maps. They process data only to provide those services to us and are required to protect it. We do not sell your photos or personal information to anyone.
Your account and collection data, and the cloud backup of your card photos, are stored with our database provider and protected by access controls so that you can only access your own data. We use industry-standard measures to protect your information, but no method of transmission or storage is 100% secure.
If you use an invite code, we store the referral relationship — which account invited which, the code used, and when — to award giveaway entries, show you your own referral counts, and prevent fraud. When determining qualified giveaway entries we also use basic account activity, such as whether an invited account has added cards. If you win a giveaway with a physical prize, we will ask for a name and shipping address, use them only to deliver the prize, and delete them after delivery; we may announce winners by first name or username with your consent. We never sell this information.
The App links to listings on eBay and Amazon. Some of these are affiliate links, and we may earn a commission on purchases you make there at no extra cost to you. Once you leave the App, those sites' privacy policies apply. We record which links are tapped so we can see which parts of the App are useful; the site you visit does not receive your Broad Street account information from us.
If you join a show leaderboard, the display name you choose and the values of the cards you scan during the show are shown publicly on the leaderboard at the event and in the App while the show is running. Contact us if you want to be removed from a leaderboard.
Our team (at the moment, the founder) can access account data when needed to provide support, investigate abuse or errors, and operate the service. We do not browse your collection for any other purpose, and we do not sell or rent personal information.
We keep your account and collection data for as long as your account is active. Backed-up card photos are kept in your account's private cloud storage until you delete the card they belong to or delete your account; grading photos until you delete your account. When you delete your account, we delete your account and email, your collection, lists, watchlist, alerts, profile, push tokens and uploaded spreadsheet rows, and your grade reports are removed from your account. Purchase records stay with Apple and our subscription-management service under an app user ID that no longer links to an account. We may keep card and grading images, and grade scores, in de-identified form, with no connection to you or your account, to improve card recognition, grading and pricing accuracy, and our services.
Access and deletion. You can delete your account at any time from the More tab in the App ("Delete account"). Deleting your account permanently removes your personal information and your collection, lists, watchlist, alerts, profile, push tokens and uploaded spreadsheet rows from our systems, and removes your grade reports from your account. Card and grading images and grade scores may be retained only in de-identified form, as described under Data retention. You may also contact us to request access to or deletion of your data.
Card photo deletion. Deleting a card from your collection deletes its backed-up photo from our cloud storage, along with the copy on your device. Deleting your account removes all backed-up photos from your account; any images we keep afterward are de-identified and cannot be traced back to you.
The App is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.
We may update this Policy from time to time. If we make material changes, we will update the effective date above and, where appropriate, notify you in the App.
Questions about this Policy or your data? Email support@broadstreetapp.com.
Broad Street is an independent app and is not affiliated with, endorsed by, or sponsored by any card manufacturer, sports league, players' association, or grading company. Card names, images, and likenesses are the property of their respective owners.